Celebrating 20 Years in Business • 2004 - 2024

Building a Healthy Work/Life Balance

The COVID-19 pandemic shifted norms for the division between labor and leisure. As many office workers embraced new work-from-home practices, they experienced both gains and losses. On the one hand, many dispensed with a tedious and time-consuming commute; on the other hand, they found their work schedules blurring into evening and weekend hours. Feeling obligated to check emails at all hours, they became trapped in pervasive business routines.

Finding the right balance

Managers pay increased attention to promoting an appropriate mix of work and outside individual activities. Employees with well-rounded lives are expected to devote time and effort to many demands: family, community, social occasions, health, wellness, hobbies and cultural exposure. It is becoming accepted that employees and employers should both benefit from the integration of personal and professional spheres.

Productivity tends to diminish drastically after about 50 hours of work per week, so an optimal sweet spot might be working no more than 38 to 45 hours a week. Current models propose a holistic framework that incorporates multiple aspects, leveraging on one another. They no longer describe the day as one unit, with distinct slices allotted to work or private interests. The concept of knowledge work is based on the principle that various inputs, like ideas, analysis and data, are combined with outside activities, like intellectual exploration, experiences and communication. And then a physiological transformation occurs — more neural pathways in the brain are activated to promote innovation and creativity.

A successful work/life balance is not simply an even division between one’s job and hobbies. It is more constructive to aim for a relationship between achievement and enjoyment, where neither side is sacrificed for the other. In a wider framework, the aim is to create priorities for how to spend time, which is always a precious commodity.

A happy medium

Keeping work and life in proportion is a cooperative effort; both employers and workers share the responsibility. Managers must pay attention to the individual needs of those who work for them and learn at least enough about their outside lives to accommodate where appropriate. It is also incumbent on them to lead by example. That means refraining from dashing off nonurgent emails 24/7 or scheduling weekend or evening calls. Post-pandemic, the WFH practice is not a green light to usurp every moment of free time. Give your subordinates some leeway so they do not always feel compelled to ask permission or explain trivial activities.

But it is ultimately up to the workers to make and follow their own rules, such as:

  • Set manageable, realistic goals.
  • Don’t procrastinate. Stick to the to-do list.
  • Ask the boss for flexibility when it is really needed. Compromise and suggest proactive alternatives.
  • Tackle daunting projects by dividing them into smaller tasks.
  • Take regular breaks. A person can fully concentrate for only about 90 minutes at a time.
  • Don’t overcommit. Learn to say no. Establish boundaries.
  • Enlist moral and practical support from friends, family and co-workers.
  • Know their hours for peak productivity.
  • Take vacations and staycations and enjoy at least one social event each week.

Drawn into the danger zone

Diverse motives drive employees to struggle to maintain an optimal work/life balance. Many assume it is in their professional interest to be seen as “hardworking.” Industrious souls who burn the midnight oil are most likely to earn raises and promotions. Others who are compulsive by nature find it hard to power down until they have crossed off the final item on their to-do list.

Small-business owners in particular tend to overwork; they should consider delegating tasks such as:

  • Bookkeeping.
  • Data entry.
  • Invoicing.
  • Deliveries.
  • Technical support.
  • Paying bills.
  • Making bank deposits.
  • Travel arrangements.
  • Ordering equipment/supplies.

Imbalanced work stress can trigger physical and emotional symptoms, including burnout. Back-to-back meetings, being constantly “on” and open-floor-plan offices may not be worth the toll they exact on employees. Workers must learn to juggle competing pressures, and managers must cooperate.

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Emily Gooding

Payroll Specialist

Emily is graduating in May with a BA in Business Administration from Lander University. She has gained valuable experience as a payroll intern for BMW. We are so excited to have her on the team and  to see her excel in her role as a Payroll Specialist.

Madison Capps​

Payroll Specialist

Madison received a BS in Psychology from Southern Illinois University in 2019. Since then, she has been working as a supervisor at Starbucks and earning her second degree, a BA in Administration and Accounting, from USC Aiken in the fall. She will be joining us as a Payroll Specialist and a valuable addition to our Paysmart team.

Kristen Wilby

Payroll Specialist

Before moving to South Carolina with her husband, Kristen worked as a Sales & Marketing Specialist for Premium King in Feasterville, PA, where she gained valuable experience in strengthening the brand and generating new business. Kristen also brings to our team several years of professional experience as an Executive Assistant and as an Office Manager, where she was first introduced to payroll. Kristen’s knowledge and her innate ability to establish genuine relationships contribute greatly to the team as we continue to grow and serve our clients.

Meg Whitaker

Payroll Specialist

Meg brings nearly twenty years of professional experience to the team. Most recently, she worked as a Payroll & Benefits Specialist in Centennial, Colorado. She and her husband recently moved back to the Carolinas for his job, and we were fortunate to find her! Before Colorado, Meg worked at CPI Security Systems in Charlotte, NC, for twelve years as a Billing Coordinator and Senior Administrative Assistant. She also gained three years of experience as an HR Assistant for a law firm in Fayetteville, NC. Her expertise significantly adds to our team and benefits our clients as we continue to grow!

Rachel McClaran, EA

Partner

Rachel plays a crucial role in developing Paysmart’s core processes and procedures, as well as overall strategy within the company. Rachel graduated from Bob Jones University and is an active member of the Junior League of Greenville and the South Carolina Association of CPAs. Her desire to serve her community has led her to become involved with several nonprofit organizations and to serve as the past Vice President of Finance for the Junior League of Greenville. Outside of the office,Rachel enjoys spending time on the water and traveling with her husband and their two children.

Hina Rogers

Payroll Specialist

Hina joined the Paysmart team in August 2022. She grew up in Portland, Oregon, before moving to Greenville, SC. She earned both a bachelor’s and a master’s degree in education. After college, she represented her alma mater as an enrollment counselor in the Southeast and Western states. She enjoys traveling, road trips, cooking, and quality time with her family. Hina looks forward to serving your company’s needs! 

Sharon Quantrille

Payroll Specialist

Sharon has spent several years in the accounting industry and has completed courses to hone her skills as a Payroll Specialist. Her background as an educator, professional musician, and Human Resources Generalist has contributed to her communication skills, commitment to professionalism, and organizational skills that make her a tremendous benefit to her Paysmart clients and colleagues. A graduate of Bob Jones University with a B.S. degree in Music Education, a Master of Music degree in Piano Performance and a Human Resources Generalist Certificate, Sharon spends her free time gardening, hiking, playing the piano, and spending time with her four adult children.

Haleigh Bates

Payroll Specialist

Haleigh joined our team in May of 2022 as a payroll specialist. Haleigh has over eight years of experience helping personal and small business clients with their financial needs. She received her Bachelor’s Degree from Georgia Southern University. She enjoys spending time with her husband and their three children, Caden, Addie, and Mason.  She likes to go hiking, spend time at the beach, and volunteer at her church in the children’s ministry. 

Courtney Rossello

Payroll Tax Manager

Courtney joined the team at Paysmart Payroll Services in September 2020.  She was raised in Simpsonville, SC, and graduated from Clemson University in 2009 with a bachelor’s degree in political science and a concentration in public administration.  Courtney began her payroll career in 2011 and currently works in the payroll tax department at Paysmart.  She strives to make every client feel comfortable knowing their payroll taxes and tax returns are handled accurately and efficiently.  Courtney is also a volunteer Treasurer for a local middle school in Greenville County.  In her spare time, she enjoys volunteering with special needs children, road trips, and spending time with her two daughters. 

Emily Hargrave

Senior Payroll Specialist

Emily received her bachelor’s degree in music from West Coast Baptist College. Since her college days, Emily has gained nearly 18 years of experience in office operations and project management. Emily joined Paysmart in 2017 and enjoys using her skills to support clients and the Paysmart team.

 At heart, Emily is a small-town country girl from the Midwest but is happy now to call the Upstate home, where she doesn’t have to endure harsh winters. Emily’s favorite ways to spend her free time are reading a good book, challenging herself with puzzles, and doing her best not to kill the plants in her garden.

Julie Shull

Client Success Specialist

Julie is the Client Success Specialist for Paysmart Payroll.  She joined the team as a Payroll Specialist in March of 2020. She received her Bachelor of Science degree from NC State University and earned an MBA from Gardner-Webb University while playing on the GWU women’s tennis team. After starting her career with Wilson Sporting Goods as a Financial Analyst, she took a few years off to raise twin boys until she began working for Greenville County Schools in 2014.  Julie enjoys spending time with her family and outdoor activities.

Brad Detandt

Payroll Administrator

A graduate of Northland International University with a BA in Counseling, Brad Detandt leads the day-to-day operations of the Paysmart team. He is eager to grow the firm’s client portfolio. He brings a diverse employment background in retail, manufacturing, nonprofit ministries, and business development, with
a specialized focus on team development and process improvement. Brad’s professional – and personal – mission is to “Be Great. Serve!” Brad enjoys spontaneous activities and weekend trips to state parks with his wife Miranda and his three children.

Stephen C. Stokes

Managing Partner

Stephen has more than 14 years’ experience working with individuals and businesses to meet their tax, accounting, and payroll needs. He has been the managing partner of Paysmart Payroll Services since January 2009. He is a licensed certified public accountant in South Carolina and Georgia. Stephen is also a member of the South Carolina Association of CPAs, the Georgia Society of CPAs, the American Institute of CPAs, and the Professional Association of Small Business Accountants. He has a bachelor’s degree from Bob Jones University and a master’s degree from Georgia State University. Stephen was born and raised near Atlanta, Georgia and moved to Greenville, South Carolina, several years ago. He enjoys spending time with his wife, Tiffani, and daughters, Madeline and Julianna. He is actively involved in his church and enjoys reading, sports, and other outdoor activities.