Celebrating 20 Years in Business • 2004 - 2024

Consider the Benefits of Flexible Hours

Offering workers the opportunity to have flexible hours gives your business an edge in recruitment, staying ahead of the competition. Flexible hours tend to vary by job requirement, how your business operates in its industry and workers’ preferences and needs.

Service industries, such as retail, have schedules dependent on sales during operating hours, so flexibility is limited. In contrast, the information technology industry is more open to flexible hours as long as team members complete projects on time. So consider what works best for your business.

Among the components of offering flexibility in scheduling are:

  • Allowing employees to choose where they want to work.
  • Letting employees create a work schedule that works best for them, including scheduling their workday as they wish or need.
  • Reducing weekly workdays — working 40 hours over four days instead of five.
  • Providing alternative job schedules — working a second or third shift.

Although the thought of keeping track of different hours and employment statuses may seem challenging to manage, just counter it with how maintaining happier employees and being seen as a more desirable firm for people to work for is a definite plus.

You can still be efficient

You don’t have to lose control: You can require your employees to work certain core hours, overlapping with other team members so everyone can attend weekly team meetings or be available for clients in specific time zones.

You’ll see improved retention of valuable staff. In 2018, 80% of workers said they’d choose a job that offers a flexible schedule, while 30% of respondents said they’d even take flexible work over additional vacation time. And 35% noted they’d prioritize flexible work over having a more prestigious title or position.

In a 2019 survey, 30% of respondents left their jobs because the company didn’t offer flexible work options, while 16% said they were hunting for a new job because they wanted flexible options. Considering that the average company’s cost to recruit, hire and train new staff is around $4,000 per person, preventing your workforce from leaving is a significant cost saving in the long run. Flexible options can also help you recruit top talent.

You may still be skeptical because you like to keep an eye on your workers. But providing flexible work schedules can increase worker productivity. According to the 2019 survey above, remote employees worked 1.4 more days per month than in-office employees. Flexibility facilitates a results-oriented culture — not just checking bodies at work but concentrating on the work they’ve produced.

What about employee engagement? Employees like to feel that what they do contributes to their company’s success, and flexible hours create a workplace that empowers and respects workers. You’re saying that you trust your team. In turn, you’ll see fewer missed days of work and less turnover due to loyalty from workers when they can balance work and home.

There are multiple options

Flexible working hours mean employees can come to work earlier or later than at set business hours, work through a lunch hour or even take a much longer one but work later. Workers gain more control when they can reschedule work during times they know they can accomplish more, while you gain continuity of staff coverage by one employee when another isn’t working.

Increased employee job satisfaction and reaping the same quality and quantity of work as any other full-time employee results from implementing measurable goals and ensuring that employees and managers understand them. Employees can work around rush hours, so they avoid wasted time commuting to and from work and/or avoid traffic altogether when working from home.

You and your team may want to discuss how a lack of boundaries and less structure can affect workers who’ll need more discipline and might miss the connection and collaboration of coworkers. You may float the idea of trial schedules at first — maybe for 90 days — to assess how well the arrangement works and then see whether it’s worth continuing on a more permanent basis. By addressing these issues together, you’ll not only get a happier, more productive workforce, but you’ll also build a reputation as a personally rewarding place to work.


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Emily Gooding

Payroll Specialist

Emily is graduating in May with a BA in Business Administration from Lander University. She has gained valuable experience as a payroll intern for BMW. We are so excited to have her on the team and  to see her excel in her role as a Payroll Specialist.

Madison Capps​

Payroll Specialist

Madison received a BS in Psychology from Southern Illinois University in 2019. Since then, she has been working as a supervisor at Starbucks and earning her second degree, a BA in Administration and Accounting, from USC Aiken in the fall. She will be joining us as a Payroll Specialist and a valuable addition to our Paysmart team.

Kristen Wilby

Payroll Specialist

Before moving to South Carolina with her husband, Kristen worked as a Sales & Marketing Specialist for Premium King in Feasterville, PA, where she gained valuable experience in strengthening the brand and generating new business. Kristen also brings to our team several years of professional experience as an Executive Assistant and as an Office Manager, where she was first introduced to payroll. Kristen’s knowledge and her innate ability to establish genuine relationships contribute greatly to the team as we continue to grow and serve our clients.

Meg Whitaker

Payroll Specialist

Meg brings nearly twenty years of professional experience to the team. Most recently, she worked as a Payroll & Benefits Specialist in Centennial, Colorado. She and her husband recently moved back to the Carolinas for his job, and we were fortunate to find her! Before Colorado, Meg worked at CPI Security Systems in Charlotte, NC, for twelve years as a Billing Coordinator and Senior Administrative Assistant. She also gained three years of experience as an HR Assistant for a law firm in Fayetteville, NC. Her expertise significantly adds to our team and benefits our clients as we continue to grow!

Rachel McClaran, EA


Rachel plays a crucial role in developing Paysmart’s core processes and procedures, as well as overall strategy within the company. Rachel graduated from Bob Jones University and is an active member of the Junior League of Greenville and the South Carolina Association of CPAs. Her desire to serve her community has led her to become involved with several nonprofit organizations and to serve as the past Vice President of Finance for the Junior League of Greenville. Outside of the office,Rachel enjoys spending time on the water and traveling with her husband and their two children.

Hina Rogers

Payroll Specialist

Hina joined the Paysmart team in August 2022. She grew up in Portland, Oregon, before moving to Greenville, SC. She earned both a bachelor’s and a master’s degree in education. After college, she represented her alma mater as an enrollment counselor in the Southeast and Western states. She enjoys traveling, road trips, cooking, and quality time with her family. Hina looks forward to serving your company’s needs! 

Sharon Quantrille

Payroll Specialist

Sharon has spent several years in the accounting industry and has completed courses to hone her skills as a Payroll Specialist. Her background as an educator, professional musician, and Human Resources Generalist has contributed to her communication skills, commitment to professionalism, and organizational skills that make her a tremendous benefit to her Paysmart clients and colleagues. A graduate of Bob Jones University with a B.S. degree in Music Education, a Master of Music degree in Piano Performance and a Human Resources Generalist Certificate, Sharon spends her free time gardening, hiking, playing the piano, and spending time with her four adult children.

Haleigh Bates

Payroll Specialist

Haleigh joined our team in May of 2022 as a payroll specialist. Haleigh has over eight years of experience helping personal and small business clients with their financial needs. She received her Bachelor’s Degree from Georgia Southern University. She enjoys spending time with her husband and their three children, Caden, Addie, and Mason.  She likes to go hiking, spend time at the beach, and volunteer at her church in the children’s ministry. 

Courtney Rossello

Payroll Tax Manager

Courtney joined the team at Paysmart Payroll Services in September 2020.  She was raised in Simpsonville, SC, and graduated from Clemson University in 2009 with a bachelor’s degree in political science and a concentration in public administration.  Courtney began her payroll career in 2011 and currently works in the payroll tax department at Paysmart.  She strives to make every client feel comfortable knowing their payroll taxes and tax returns are handled accurately and efficiently.  Courtney is also a volunteer Treasurer for a local middle school in Greenville County.  In her spare time, she enjoys volunteering with special needs children, road trips, and spending time with her two daughters. 

Emily Hargrave

Senior Payroll Specialist

Emily received her bachelor’s degree in music from West Coast Baptist College. Since her college days, Emily has gained nearly 18 years of experience in office operations and project management. Emily joined Paysmart in 2017 and enjoys using her skills to support clients and the Paysmart team.

 At heart, Emily is a small-town country girl from the Midwest but is happy now to call the Upstate home, where she doesn’t have to endure harsh winters. Emily’s favorite ways to spend her free time are reading a good book, challenging herself with puzzles, and doing her best not to kill the plants in her garden.

Julie Shull

Client Success Specialist

Julie is the Client Success Specialist for Paysmart Payroll.  She joined the team as a Payroll Specialist in March of 2020. She received her Bachelor of Science degree from NC State University and earned an MBA from Gardner-Webb University while playing on the GWU women’s tennis team. After starting her career with Wilson Sporting Goods as a Financial Analyst, she took a few years off to raise twin boys until she began working for Greenville County Schools in 2014.  Julie enjoys spending time with her family and outdoor activities.

Brad Detandt

Payroll Administrator

A graduate of Northland International University with a BA in Counseling, Brad Detandt leads the day-to-day operations of the Paysmart team. He is eager to grow the firm’s client portfolio. He brings a diverse employment background in retail, manufacturing, nonprofit ministries, and business development, with
a specialized focus on team development and process improvement. Brad’s professional – and personal – mission is to “Be Great. Serve!” Brad enjoys spontaneous activities and weekend trips to state parks with his wife Miranda and his three children.

Stephen C. Stokes

Managing Partner

Stephen has more than 14 years’ experience working with individuals and businesses to meet their tax, accounting, and payroll needs. He has been the managing partner of Paysmart Payroll Services since January 2009. He is a licensed certified public accountant in South Carolina and Georgia. Stephen is also a member of the South Carolina Association of CPAs, the Georgia Society of CPAs, the American Institute of CPAs, and the Professional Association of Small Business Accountants. He has a bachelor’s degree from Bob Jones University and a master’s degree from Georgia State University. Stephen was born and raised near Atlanta, Georgia and moved to Greenville, South Carolina, several years ago. He enjoys spending time with his wife, Tiffani, and daughters, Madeline and Julianna. He is actively involved in his church and enjoys reading, sports, and other outdoor activities.