Celebrating 20 Years in Business • 2004 - 2024

Payroll Specialist

About Us

Paysmart is a growing and innovative payroll company based in Greenville, SC. As a unified team of local professionals,  we serve businesses in our community by consistently delivering the highest levels of accuracy, efficiency, compliance,  and customer service. We offer payroll processing, direct deposit, payroll tax management, payroll reporting, time and  attendance, e-verification, and background checks. We are also expanding into new workforce solutions this year. 

Our leadership team is committed to keeping the company vision clear. Our core values guide every decision made by our  team: Excellence, Relationships, and Service. These principles are the DNA of our company, and they direct how we  develop our team, serve our clients, and impact our community. 

We are committed to growing and winning together as one team. We place a premium on our staff’s professional  development and retention as we develop our team into experienced payroll professionals. There are several company wide events throughout the year, including family and employee outings, Christmas parties, lunch and learns, and  competitions. We are always looking for a reason to celebrate!  

We have a history of client satisfaction and steady growth, and we are committed to building on that foundation as we look  toward a bright future for the company. We are looking for an exceptional person to catch our vision and grow with us!

Position Title: Payroll Specialist
Effective Date: January 19, 2023
Work Location: Greenville, SC

Classification: Non-exempt
Status: Full time
Reports to: Payroll Administrator

Purpose of Position

The Payroll Specialist is committed to serving each client by processing payrolls with the highest levels of accuracy,  efficiency, compliance, and customer service.

Essential Job Functions

The following contains examples of work that will be performed in this position. Roles and responsibilities can often be  expanded to accommodate changing business conditions and goals. Employees may regularly be asked to perform duties  outside the specific functions listed. 

The Payroll Specialist should expect to perform the following tasks: 

  • Communicate with clients to submit payroll by agreed-upon deadlines 
  • Assist clients with payroll-related questions 
  • Process incoming payrolls timely and accurately 
  • Answer incoming calls & make outgoing calls as needed 
  • Enter and maintain confidential company and employee data in payroll software 
  • Provide light software support to clients for payroll and timekeeping 
  • Add new client employees to the time management system 
  • Print and package payrolls 
  • Process daily mail 
  • Special projects assigned by the manager 

Key Qualities

The Payroll Specialist must naturally be able to thrive in the following areas: 

  • Integrity | places a premium on honesty and earning trust from teammates and clients 
  • Team Player | always putting teammates over self, naturally able to collaborate with others
  • Client-focused | passionate about serving the needs of the client 
  • Detail-oriented | consistently able to cross-reference documents, find discrepancies, and correct errors
  • Dependable | always reliable in following instructions and seeing the project through to completion
  • Energetic | ability to do complex and mundane tasks with a high level of energy
  • Focused | focused on individual goals, yet flexible to help the team where needed most

Education & Experience

The Payroll Specialist should have the following experience: 

  • High school diploma (required) 
  • Bachelor’s Degree or equivalent experience in Business, Human Resources, or related area (preferred) 

Position Requirements

The Payroll Specialist should be able to perform the following physical requirements regularly: 

  • Regularly operates in a professional office environment. This role regularly uses standard office equipment such  as computers, phones, photocopiers, filing cabinets, and fax machines. 
  • Regular movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. 

Paysmart Payroll Services LLC. is an Equal Opportunity Employer. All qualified applicants will receive consideration for  employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any  other characteristics protected by law.


Ready to join the team?

Paysmart Online Quote

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Emily Gooding

Payroll Specialist

Emily is graduating in May with a BA in Business Administration from Lander University. She has gained valuable experience as a payroll intern for BMW. We are so excited to have her on the team and  to see her excel in her role as a Payroll Specialist.

Madison Capps​

Payroll Specialist

Madison received a BS in Psychology from Southern Illinois University in 2019. Since then, she has been working as a supervisor at Starbucks and earning her second degree, a BA in Administration and Accounting, from USC Aiken in the fall. She will be joining us as a Payroll Specialist and a valuable addition to our Paysmart team.

Kristen Wilby

Payroll Specialist

Before moving to South Carolina with her husband, Kristen worked as a Sales & Marketing Specialist for Premium King in Feasterville, PA, where she gained valuable experience in strengthening the brand and generating new business. Kristen also brings to our team several years of professional experience as an Executive Assistant and as an Office Manager, where she was first introduced to payroll. Kristen’s knowledge and her innate ability to establish genuine relationships contribute greatly to the team as we continue to grow and serve our clients.

Meg Whitaker

Payroll Specialist

Meg brings nearly twenty years of professional experience to the team. Most recently, she worked as a Payroll & Benefits Specialist in Centennial, Colorado. She and her husband recently moved back to the Carolinas for his job, and we were fortunate to find her! Before Colorado, Meg worked at CPI Security Systems in Charlotte, NC, for twelve years as a Billing Coordinator and Senior Administrative Assistant. She also gained three years of experience as an HR Assistant for a law firm in Fayetteville, NC. Her expertise significantly adds to our team and benefits our clients as we continue to grow!

Rachel McClaran, EA


Rachel plays a crucial role in developing Paysmart’s core processes and procedures, as well as overall strategy within the company. Rachel graduated from Bob Jones University and is an active member of the Junior League of Greenville and the South Carolina Association of CPAs. Her desire to serve her community has led her to become involved with several nonprofit organizations and to serve as the past Vice President of Finance for the Junior League of Greenville. Outside of the office,Rachel enjoys spending time on the water and traveling with her husband and their two children.

Hina Rogers

Payroll Specialist

Hina joined the Paysmart team in August 2022. She grew up in Portland, Oregon, before moving to Greenville, SC. She earned both a bachelor’s and a master’s degree in education. After college, she represented her alma mater as an enrollment counselor in the Southeast and Western states. She enjoys traveling, road trips, cooking, and quality time with her family. Hina looks forward to serving your company’s needs! 

Sharon Quantrille

Payroll Specialist

Sharon has spent several years in the accounting industry and has completed courses to hone her skills as a Payroll Specialist. Her background as an educator, professional musician, and Human Resources Generalist has contributed to her communication skills, commitment to professionalism, and organizational skills that make her a tremendous benefit to her Paysmart clients and colleagues. A graduate of Bob Jones University with a B.S. degree in Music Education, a Master of Music degree in Piano Performance and a Human Resources Generalist Certificate, Sharon spends her free time gardening, hiking, playing the piano, and spending time with her four adult children.

Haleigh Bates

Payroll Specialist

Haleigh joined our team in May of 2022 as a payroll specialist. Haleigh has over eight years of experience helping personal and small business clients with their financial needs. She received her Bachelor’s Degree from Georgia Southern University. She enjoys spending time with her husband and their three children, Caden, Addie, and Mason.  She likes to go hiking, spend time at the beach, and volunteer at her church in the children’s ministry. 

Courtney Rossello

Payroll Tax Manager

Courtney joined the team at Paysmart Payroll Services in September 2020.  She was raised in Simpsonville, SC, and graduated from Clemson University in 2009 with a bachelor’s degree in political science and a concentration in public administration.  Courtney began her payroll career in 2011 and currently works in the payroll tax department at Paysmart.  She strives to make every client feel comfortable knowing their payroll taxes and tax returns are handled accurately and efficiently.  Courtney is also a volunteer Treasurer for a local middle school in Greenville County.  In her spare time, she enjoys volunteering with special needs children, road trips, and spending time with her two daughters. 

Emily Hargrave

Senior Payroll Specialist

Emily received her bachelor’s degree in music from West Coast Baptist College. Since her college days, Emily has gained nearly 18 years of experience in office operations and project management. Emily joined Paysmart in 2017 and enjoys using her skills to support clients and the Paysmart team.

 At heart, Emily is a small-town country girl from the Midwest but is happy now to call the Upstate home, where she doesn’t have to endure harsh winters. Emily’s favorite ways to spend her free time are reading a good book, challenging herself with puzzles, and doing her best not to kill the plants in her garden.

Julie Shull

Client Success Specialist

Julie is the Client Success Specialist for Paysmart Payroll.  She joined the team as a Payroll Specialist in March of 2020. She received her Bachelor of Science degree from NC State University and earned an MBA from Gardner-Webb University while playing on the GWU women’s tennis team. After starting her career with Wilson Sporting Goods as a Financial Analyst, she took a few years off to raise twin boys until she began working for Greenville County Schools in 2014.  Julie enjoys spending time with her family and outdoor activities.

Brad Detandt

Payroll Administrator

A graduate of Northland International University with a BA in Counseling, Brad Detandt leads the day-to-day operations of the Paysmart team. He is eager to grow the firm’s client portfolio. He brings a diverse employment background in retail, manufacturing, nonprofit ministries, and business development, with
a specialized focus on team development and process improvement. Brad’s professional – and personal – mission is to “Be Great. Serve!” Brad enjoys spontaneous activities and weekend trips to state parks with his wife Miranda and his three children.

Stephen C. Stokes

Managing Partner

Stephen has more than 14 years’ experience working with individuals and businesses to meet their tax, accounting, and payroll needs. He has been the managing partner of Paysmart Payroll Services since January 2009. He is a licensed certified public accountant in South Carolina and Georgia. Stephen is also a member of the South Carolina Association of CPAs, the Georgia Society of CPAs, the American Institute of CPAs, and the Professional Association of Small Business Accountants. He has a bachelor’s degree from Bob Jones University and a master’s degree from Georgia State University. Stephen was born and raised near Atlanta, Georgia and moved to Greenville, South Carolina, several years ago. He enjoys spending time with his wife, Tiffani, and daughters, Madeline and Julianna. He is actively involved in his church and enjoys reading, sports, and other outdoor activities.